Sep 29, 2021

Digital Care Platforms Help Patients With Recovery.

The road to recovery can be a lifelong commitment.  My American Nurse notes that traditional care effectiveness has partially lowered due to an engagement decrease, which ranges from 10% to 20%. However, digital care platforms have found a growing space within the mental health field.   The benefits include increased access to care and patient engagement, thus helping with an elevated self-value of life and wellness security.

Many people have obligations to consider such as work, childcare, and school; making it challenging to find time to practice self-care and wellness. Digital care platforms can be accessed from any internet-ready device, making it easy for people to receive treatment. With access being so flexible, this would lessen the number of cancellations and delays that may be due to uncontrollable factors such as traffic and inclement weather. These benefits would promote more consistency and willingness to receive treatment. (

A survey conducted by The National Comorbidity Survey-Replication found that out of more than 9,000 participants, about 15% refuse recovery treatment due to financial barriers, and 17% left treatment early due to their insurance not paying for further treatment. (

The decrease in costs for digital care allows participants to focus more on their recovery and wellness and less on the financial burden of healthcare. Digital treatment allows a shift to value-based care, which in turn will lower the cost for participants. Value-based care focuses on the intersection of healthcare cost and quality, using a proactive approach to manage health conditions, minimizing downstream healthcare costs.

Digital care allows more accessibility to family members and loved ones. The ability to access information and tools can increase wellness and lifestyle changes for the entire family unit. Digital platforms can remove limitations so that loved ones are more involved in the participant’s recovery via tools such as intimate group sessions, education, and peer support. Digital care platforms such as Heritage CARES offer FREE family support to all loved ones of the participants, even those who do not live under the same roof.

Digital platforms such as Heritage CARES help participants feel more empowered and safer in their journey by giving education and insight into their triggers and behaviors. In addition, family recovery coaches, online learning systems, and one-on-one peer coaching increase engagement, thus creating more success in the participant’s overall wellness and recovery.

Heritage CARES partners with leading inpatient facilities across the country. To learn more about Heritage CARES, visit